greenplay’s promotion bonus terms, which comprise part of these Terms & Conditions, may be found at:
Casino Bonus Terms
Restrictions on Winnings
In the event and to the extent of any conflict between these Terms & Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions shall prevail.
These terms and conditions form part of our Terms of Service, , and their acceptance is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms of Service.
When playing in Germany or if you have registered an account in Germany, from the 15th October 2020, you will only be able to play on slot games.
All bonuses offers are strictly limited to one: (i) per person; (ii) per household address; (iii) email address; (iv) telephone number, (v) identical payment account number (e.g. if you play with us or register with us in the United Kingdom debit card or for all other players debit card or credit card) or linked Skrill accounts; (vi) per IP address; (vii) computer (viii) mobile device (mobile or tablet); (ix) e-payment account; (x) application download and/or shared computer (by way of example only: public library, internet cafe or workplace).
All greenplay's offers and bonuses are intended for recreational players only, accordingly, any activity which unfairly exploits or manipulates one or more bonuses or promotions offered by greenplay, is strictly forbidden.
In case where a player or a group of players engage(s) in Prohibited Play in respect of a promotion, greenplay may, in its sole discretion: (i) limit the eligibility of those player(s) to participate in the relevant promotion; (ii) amend the terms of any bonus or offer; (iii) cancel and forfeit that player's or that group of players' offer, bonus eligibility, bonus amount and any associated bonus winnings at any time in respect of that promotion; (iv) charge an administration cost on the player up to the value of the deposit bonus or additional payment to cover administrative costs incurred by greenplay with respect to any breach of these Bonus Terms to a reasonable level. Where greenplay has taken a decision that a player is to lose an entitlement to any bonus or bonus winnings following any Prohibited Play, greenplay shall provide the player with an explanation of the relevant Prohibited Play in which the player has been engaged.
Offers and bonuses are valid only to players who have deposited into their active player account with the Website more than €10.
These Bonus Terms were prepared in English. If there are any inconsistencies in any translated version, the English version shall prevail.
greenplay may, from time to time, offer promotions and/or competitions which are governed by separate terms and conditions. Any promotions, bonuses or special gifts credited to your account must be used in adherence with such terms and conditions.
When playing in Sweden, you are not eligible to claim any bonus offer
greenplay may cancel, amend or modify any promotion, competition, bonus or special offer by publishing the amended or modified terms or notice of cancellation on the relevant internet page of the promotion, competition or special offer. Such amendment, modification or cancellation shall take effect following the expiry of a period of 14 days of such publication, or with immediate effect, where required for security reasons, to comply with applicable law or regulation, due to abuse or otherwise where the promotion, competition or special offer is not capable of being conducted as specified as a result of exceptional circumstances.
Casino Bonus Terms
All bonuses offered by greenplay will be subject to the following rules:
Greenplay Welcome Bonus - 100% bonus on your first deposit up to €200 Unless otherwise stated. This bonus only applies for deposits of €10 or higher! All you need to do is just deposit the money in your greenplay account and you will receive this bonus instantly!
Deposit €30 get €30, play with €60.
Deposit €60 get €60, play with €120.
Deposit €90 get €90, play with €180.
The "Welcome bonus" terms & conditions:
The "Welcome bonus" is limited to one bonus per household. Aspire Global operates a number of casino brands ("Aspire Global's brands") and reserves the right to limit the number of Welcome Bonuses that may be taken up by a player across Aspire Global's brands in the following way. By claiming this welcome bonus offer at greenplay , you are prohibited from claiming a welcome bonus at other Aspire Global's brands. Any attempt to try to deceive management by registering multiple accounts within Aspire Global's brands in order to gain bonus money, may be deemed as bonus abuse and may result in the account(s) being suspended and the removal of your funds. For list of Aspire Global's brands click here.
The "Welcome bonus" may not be used in conjunction with any other bonus, promotion or offer.
The "Welcome bonus" must be wagered at greenplay within 21 days of being credited to your account. greenplay reserves the right, at any time, to revoke any welcome bonus not used within the allotted time period.
Please note that in the interests of fair gaming, we require you to have wagered a minimum of 35 times the sum of your welcome bonus before cashing out any winnings.
Deposit €30 get €30, wager is €1,050 to cash out.
Deposit €60 get €60, wager is €2,100 to cash out.
Deposit €90 get €90, wager is €3,150 to cash out.
For bonus that is given before you make your first deposit on the site, the wagers you place will not count towards the number of times you need to wager the received bonus until you have executed and we have received a deposit from you to your account.
Unless stated otherwise by greenplay, the non-deposit bonus is available to new players only (players who have not received this bonus before).
Our welcome bonus is automatic. However, there are various reasons for not receiving it and you may need to personally request it. If you have not received your automatic welcome bonus after making an approved deposit, please contact our support team. This can be done online while you are playing (click the "online support" button), or by emailing . Just remember to state your username.
All Spins credited to a player's account must be used within 1 day from when the offer was granted. Unused free spins will be removed from the account thereafter.
Spins are considered as a bonus and must be wagered before any winnings can be cashed out. The Spins bonus is calculated as the total value of the winnings received through the use of the free spins. The total value of such credit shall be subject to the wagering requirements set out below.
Any and all Spins bonus(es) shall be subject to the standard bonus policy detailed hereby.
Players, who initiate a deposit in order to receive free spins as part of a deposit offer, MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the free spins received from the deposit or if used, any winnings received from the free spins. Only for brands that have welcome offer upon deposit.
Promotional play restrictions:
All of greenplay's bonuses and winnings may only be cashed out after you have made at least one approved deposit and you have wagered at least 35 times (unless stated otherwise) of each bonus received – for example you must wager €350 before cashing out if you have received a bonus of €10.
Deposits may be withdrawn before a player’s wagering requirements have been fulfilled. However, if this occurs, all bonuses and winnings will be voided/removed from the player’s account. Players must contact support in order to withdraw their deposit.
Wagering on different games will contribute differently towards your wagering requirements.
For all bonuses that require a deposit the wagers you place will not count towards the number of times you need to wager the received bonus until you have executed and we have received a deposit from you to your account.
Winnings received through the use of the free bonus (no deposit) or free spins shall not exceed €100. Any winnings which shall be made with the free bonus or free spins which exceeds the €100 maximum, shall be considered as nil, and shall not be recorded as winnings. Only the maximum winnings of €100 can be withdrawn by the Player subject to the terms specified in the Bonus Policy.
Winnings received through the use of the free bonus (no deposit) or free spins are considered as bonus, and as such must be wagered 50 times before withdrawal may be made.
Bets placed on all versions of the following games will not count towards your wagering requirements: All Video Poker games, All Roulette games, All Quick Play games, All Blackjack games, All Rush games, Hi Lo Fever, All Baccarat games, 3 Card Poker, Blood Suckers, European Roulette, Football Studio, Jackpot 6000, Keno, Big Bang, Blood Suckers, The Wish Master, Dead or Alive, Lucky Angler, Jack Hammer 2, Cloud Quest, Tower Quest, Pearls of India, Treasure Island, Mega Moolah. If the player placed bets on any of the games mentioned above before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of a player’s original deposit from a player’s withdrawal.
When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than €4 or €0.50 per line, or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill and placed single bets equal to or greater than €2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. The foregoing shall also apply to any bonus buy features.
The use of bonus funds purely to progress through the bonus stages is prohibited. This includes but is not limited to games such as The Wish Master, Cloud Quest, Tower Quest, Pearls of India - can result in the winnings being voided. For example (but not limited to), playing Netent’s “The Wish Master” with an active Bonus, activating 3 “wishes” to then leave the game and come back and collect the feature payout once the Bonus is gone.
All daily bonuses are subject to a €200 maximum unless otherwise stated.
Deposit Match Up:
Unless stated otherwise, this bonus only applies the 1st deposit made by a player on a single day.
Cash back bonuses are a percentage of house winning paid to a player.
Cash back bonuses are only paid once a promotion has ended.
Cash back bonuses that require a deposit, are paid up to the total of deposits made, and cannot exceed €200.
Cash back bonuses that do not require a deposit, cannot exceed €200.
If a bonus code is not entered during the required deposit transaction, the player will not be eligible for the bonus associated with that bonus code.
Unless stated otherwise, all promotions run for 24hrs (7am -7am GMT).
Additional Bonuses are issued in good faith by greenplay as an incentive for players, or as a token of appreciation for returning players who have continually shown their patronage. They are only intended for players who use the greenplay website for fun or entertainment purposes and will be denied, declined, or retracted from players who abuse the spirit of this offer. Further requirements may be set, according to the type of bonuses.
Game winnings from “free spin” or “bonus” features initiated with bonus funds but completed after the bonus has been wagered, lost or forfeited will be removed.
No promotional or other type of bonus will be issued or allowed once money has been cashed out and is in the players pending account. This will remain until that cashout has been either approved or cancelled and the pending account has a zero balance. The aforementioned clause will also apply should there still be an available balance in the player’s active greenplay account.
Other requirements may be set, according to the type of bonuses. All bonuses and any money won from that bonus will be erased from the players account after 21 days of inactivity. This only applies to players with a remaining bonus balance.
greenplay reserves the right to remove prize credits from the accounts, or deny a cashout request, of any players who fail to comply with any of the above conditions. In the event of a dispute, greenplay's decision is final and not subject to appeal.
Restrictions on Winnings
Unless otherwise detailed in this Bonus Policy or in any promotion, if you place a wager using only your bonus funds, and win, you will receive, depending on your chosen account currency, up to a maximum of €500 in winnings. If your winnings exceed €500 you will only receive €500.
Your Ability To Remove A Bonus From Your Bonus Balance
You are entitled to remove a bonus from your player account, if no game play has taken place with respect to such bonus. You can remove such bonus by removing manually it within “My Account”, or, by contacting our support team.
greenplay is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 days a week from 8am to 00.00am CET. Please do not hesitate to contact the greenplay team. Just click on Contact Us
Last edited on 11-03-2021