. PLACING A BET OR GAMING
9.1. It is your responsibility to ensure that the details of any transaction which you place are correct before confirming the bet.
9.2. Your transaction history can be accessed by clicking ‘Withdraw” on the Website.
9.3. We reserve the right to refuse the whole or the part of any transaction requested by you at any time in our sole discretion. No transaction shall be deemed accepted until you receive a confirmation from us. If you did not receive a confirmation that your transaction has been accepted, you should contact our Support service.
9.4. You may cancel bets at any time either by sending a request to Support service.
9.5. Your cancellation of an unmatched bet becomes effective once we send you confirmation of the cancellation. In the event that your cancellation request is not received and processed in good time, you acknowledge that your bet may remain outstanding and available for acceptance.
9.5.1 In the event of suspicions in the unsportsmanlike format of matches the company reserves the right to block bets on sport event and declare bets as invalid if the fact of an unsportsmanlike game is determined. Payment of these bets is made with odds "1". The administration is not obliged to present evidence and conclusions to the customers.
9.5.2 The company reserves the right to close account immediately and void any/all bets placed thereon should the company ascertain that: when the player placed the bet, they had information on the result of the corresponding event; the player was able to influence the outcome due to their participation in the match (sportspeople, coaches, referees, etc.) or because they acted on behalf of participants; bets were placed by a group of players acting in conspire; arbitrage betting; one player has several accounts (multiple registration); the player is suspected of using special software or hardware facilitating automated betting; unfair means were used to obtain information or circumvent restrictions imposed by the company.
9.5.3 All sport bets for second and third category of sport events could be potentially thoroughly examined by Company or its relevant department. If Company find out suspicious activity on such events, Company has right at its sole decision to void such bets. If investigation shows that one player has many suspicious sport bets Company can consider this as fraud activity and apply to this player conditions stated in clause ten of this T&C.
9.6. Bonuses or promotions can not be combined together. When a new bonus is activated, the bonus funds remaining on the balance will be void automatically.
9.7. Money that client get after wagering of bonus can be used only for playing in slot games or withdrawal, it is prohibited to use wagered bonus for any other game. It's prohibited to make bets on bonus money in games Blackjack, Poker, Baccarat and Roulette, if such bets are detected your bonus balance will be void.
9.8. The Company has an unilateral right to cancel, change or refuse any bet, bonus, promotion, transfer or any withdraw without any previous warning.
9.9. Bonus terms
9.9.1. Company reserves the right to remove, add or change any bonus that is available in the account of any Customer and has not been claimed. Any claimed and active bonus will not be removed by Company under regular circumstances. Company reserves the right to disable any user account from loyalty system / bonuses / cashback.
9.9.2. Bonuses might have wagering requirements attached to them. These requirements will be appropriately displayed before the Customer decides to use a bonus when wagering requirements are applicable. Withdrawal amounts will be only possible for the real money balance the bonus money balance upon withdrawal will be lost. Company has the right to choose which game and service contributes what amount to the wagering requirements. The wagering requirements have a minimum of 25 times the amount of bonus and the real money sum contributing to the bonus figure. The minimum deposit to get bonus unlocked is €20 or other currency equivalents, excluding the cases when other minimum deposit amount is specified in Terms&Conditions of the chosen bonus. T&C of different bonuses may differ, please read T&C every time you choose a bonus.
9.9.3. Bonuses can be received once per person (Customer), per household, per address, per mobile phone, per shared computer and per shared IP address. Risk-free bets on any games or services do not count toward the wagering requirements. Free spins must be used while bonus is active. If you refuse bonus, complete bonus wagering requirements or bonus is expired, then any winnings from free spins will be canceled. The same rule applies to bonus games in slots.
9.9.4. The maximum amount of money to be won from a special no deposit free spin bonus and gameplay with mentioned bonus funds is 20 EUR or any other currency equivalent. Any winnings exceeding 20 EUR without making a real money deposit will be void and will be kept by Company. Example, a customer receives a no deposit free spins bonus. The free spins get played out and the customer wins 10 EUR. The customer proceeds to play other games and wins 90 EUR, totaling 100 EUR in the Company cashier. In this case the customer has exceeded the cap of 20 EUR winnings, 20 EUR will be available for withdrawing and 80 EUR will be kept by Company. This rule applies to non-depositors.
9.9.5. The maximum bet/stake from any balance in any game/provider (slots, poker, roulette, live games) when having an active bonus is limited and indicated before accepting a bonus, on the Bonus banner under “i". Company reserves the right to void and or remove winnings resulting from larger bets than allowed with an active bonus on any game of Company. Max allowed bet with an active Welcome first and second deposit bonus accounts to 2 EUR or other currency equivalents. Max allowed bet on other Welcome pack bonuses (3rd, 4th deposits) account to – 5 EUR or other currency equivalents. All 200% welcome bonuses have a max bet limit of 0.5 EUR. If a player is betting more than allowed per bet with an active bonus, it classifies as bonus abuse
9.9.6. Company reserves the right to impose various restrictions to different countries where Customers may reside regarding bonuses for reasons undisclosed. We further reserve the right to offer specific bonuses to individual customers or customer groups and their termination, change or other alteration without explanation and/or compensations in any form.
188.8.131.52 Bonuses are not available for Ukraine.
184.108.40.206 Bonuses are not available for players with duplicate accounts
9.9.7. If a player or a group of players are abusing casino bonuses Company has the right to confiscate any wins thereof and to close the players account(s). Abusive behavior towards bonuses and/or bonus abuse means:
i) A Player places bets and/or wagers amounting to the maximum allowed per bonus terms to raise the variance in order increase the balance
ii) Player lowers the bet and/or wager size after a big win and changes the game to one with a lower volatility
iii) Player makes deposits to cap out the bonus amount but not more. Applicable to match bonuses of 50% and above
After the account has been flagged as bonus abusing it is forbidden to use any other bonuses and/or participate in promotions at Company.
9.9.8 Games have varying levels of contribution toward the wagering requirements and can be read below:
Slot machines: 100%*
All blackjack games: 0%
All roulette games: 0%
All baccarat games: 0%
All Jackpot games: 0%
Video poker: 0%
Punto banco: 0%
Oasis poker: 0%
Texas hold’em poker: 0%
Casino hold’em: 0%
All other games: 0%
Live dealer games: 0%
The following games do not contribute towards the wager requirements: All slots with RTP 97.5% and more, Agent Jane Blonde, Agent Valkyrie, Alchymedes, Alchemist’s gold, Art of the heist, Astro Legends: Lyra and Erion, Avalon, Avalon II, Baker’s Treat, Baron Samedi, Battle Royal, Beautiful Bones, Berryburst MAX, Bikini Party, Blaze of Ra, Blood Suckers, Blood Suckers 2, Tornado: Farm Escape, Book of Oz, Bookie of Odds, Break Da Bank, Break Da Bank Again, Break Da Bank Again Respin, Castle Builder, Castle Builder II, Cazino Cosmos, Cazino Zeppelin, Cool Buck, Craps, Carnival Queen, Crystal Crush, Crystal Rift, Cupid Strike 2, Dark Joker Rizes, Dark Vortex, Da Vinci’s Treasure, Dead or Alive, Dead or Alive 2, Devil’s Delight, Divine Forest, Double dragons, Dragon Dance, Dragon Ship, Dwarf Mine, Eggomatic, Extra Chilli, Eye of the Kraken, Forbidden Throne, Forsaken Kingdom, Falcon Hunters, Fruit Warp, Fruits Deluxe, Gems Odyssey, Gems Odyssey 92, Golden Legend, Golden Owl Of Athena, Happy Halloween, High Society, Holiday Season, Holmes and the Stolen Stones, Hot Ink, Hugo 2, Icy gems, Immortal Romance, Jackpot Raiders, Jade Butterfly, Jammin’ Jars, Jingle Spin, Jack Hammer 2, John Hunter and The Tomb of the Scarab Queen, John Hunter and the Aztec Treasure, Jokerizer, Joker 6000, Jurassic Park, Kingmaker, Le Kaffee Bar, Lemur Does Vegas, Let’s Get Ready To Rumble, Lucky Angler, London Hunter, Magic of Sahara, Мagic Оak, Max Quest: Wrath Of Ra, Medallion, Medusa, Mega Joker, MegaBoy, Merlins Millions, Mighty Kong, Mines of Gold, Minotaurus, Moon Princess, Mount of Olympus – Revenge of Medusa, Multifruit 81, Mystery Joker, Mystery Joker 6000, Mystery, Ninja, Nitro Circus, Opal Fruits, Ozwin’s Jackpots, Pearls of India, Peek-a-Boo – 5 Reel, Penguin City, Pets Go Wild, Pimped, Playboy, Pretty Kitty, Pumpkin Patch, Queen of Gold, Rabbit in the Hat, Rage to Riches, Reactoonz, Piggy Riches, Piggy Riches: Megaways, Reel Gems, Wild Nudge, Reel Rush, Reel Rush 2, Reel Steal, Retro Reels slots series (all), Riches of RA, Rise of Olympus, Riders of The Storm, Rise of Merlin, Robin Hood: Shifting Riches, Rockabilly Wolves, Royal Masquerade, Scrooge, Scudamores Super Stakes, Sea Hunter, Secret of the Stones, Steam Tower, Single Deck Blackjack Professional Series, Slotomoji, Spectacular Wheel of Wealth, Spina CoAlada, Stardust, Sugar Pop 2, Summer Splash, Super Fast Hot Hot, Super Fast Hot Hot Respin, Super Wheel, Sweet Bonanza Xmas, Sweet Bonanza, Terminator 2, Texas Hold’em Professional Series, The Final Countdown, The Finer Reels Of Life, The French Roulette, The Wish Master, Three Musketeers, Thunderstruck, Thunderstruck 2, Tomb Raider, Tomb Raider – Secret of the Sword, Tower Quest, Tree of Fortune, Troll Hunters, Turn It Up, Tut’s Twister, Twin Spin, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade – Las Vegas, Vice City Chopper, Vegas High Roller, Victorious, Victorious MAX, Viking Clash, Voodoo, Vikings go Berzerk, Vikings go to hell, Vikings go wild, Viking Runecraft, Village People Macho Moves, Wheel of Wealth, Wheel of Wealth Special Edition, White Rabbit, Who’s the Bride, Wicked Circus, Wild Orient, Wolf Hunters, Wild Turkey, Xmas Joker, Zombie Hoard, Zombies, 1429 Uncharted Seas, 300 Shields.
9.9.9 The maximum amount of money that can be won from a deposit bonus (eg. cash-back, bonus money, complimentary free spins and other free awards) accounts to €1,000 and other currency equivalents. Any winnings resulting from such bonuses exceeding €1,000 will be kept by the Company.
Example 1: The player is credited 100 free spins on Book of Dead. The player manages to win €5,000. From the €5,000 €4,000 will be kept by the management and €1,000 will be available for the player to withdraw.
Example 2: The player is credited a €50 bonus with x10 wagering. The player proceeds to win €6,500. €5,500 will be kept by the management and €1,000 will be available for the player to withdraw.
9.9.10 The customer acknowledges that bonuses for leveling up will be credited to the customers account and automatically activated. Such bonuses may wagering requirements applied to them. The bonuses may have varying expiration times. If the customer wishes not to receive bonuses the customer must contact the customer support and inquire a bonus block in order not to receive bonuses when leveling up and them not activating. If the bonuses and wins thereof expire and bonus balance burn the casino shall take no responsibility to recoup the lost sum.
9.9.11. It is forbidden to purchase bonus games (free spins etc.) in slots if you have an active bonus, because max bet allowed for an active bonus will be exceeded. If a player is betting more than allowed per bet with an active bonus, it classifies as bonus abuse.
9.9.12. If a player has a bonus balance of less than €10, then the old bonus will be automatically cancelled on a new deposit. The bonus balance will burn out and if the bonus includes Free Spins - they will no longer be available.
9.10. Bonus hunt is strictly forbidden with any active bonuses. Bonus Hunt means collecting bonus features that include free spins in online slots, then closing that slot and opening it after the wagering process of a bonus is completed or bonus is refused. This type of gameplay shall not be permitted unless specifically authorized by the management.
9.11. Any kind of cashback or loyalty reward that our casino may credit to a player is fully owned by the casino. These rewards can be subjected to certain restrictions that are left to the discretion of the casino. In case an account is subjected to a restriction (e.g. new customer, account block, deposit limits, loss limits, etc.), cashback or loyalty cash rewards may be unavailable for that account. Cashback spins and money can be available for active accounts only 72 hours.